Return Policy
Folgen Volleyball Apparel Return Policy
Thank you for shopping with Folgen Volleyball Apparel. We want you to love your gear and feel confident every time you hit the court. If for any reason you’re not completely satisfied with your purchase, we’re here to help.
Returns & Exchanges
Timeframe: You may return or exchange items within 30 days of delivery.
Condition: Items must be unworn, unwashed, and in original condition with tags attached.
Exclusions: Final sale items, gift cards, and customized products are not eligible for returns.
How to Start a Return
Fill out the form below with your order information and the item(s) you’d like to return or exchange.
We’ll provide you with a return authorization and instructions on where to send your item.
Once we receive and inspect your return, we’ll issue a refund to your original payment method or ship your exchange.
Shipping Costs
Returns: Customers are responsible for return shipping costs unless the item is defective or we made a mistake.
Exchanges: We’ll cover shipping costs to send your new item back to you.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, please contact us right away by filling out the form below. We’ll make it right.
Questions?
Reach out to us anytime. We're here to help!